Shipping Policy

Product availability

All orders are processed in our warehouse located at 67 Laurier Boulevard, Beloeil, Quebec, J3G 4G2, Canada. We do our best to keep a wide variety of items in stock and process orders within two to three working days. We will notify you by email about possible delays in delivery in case the item you requested is currently not in stock.

Free shipping in Canada on most orders over $99

We offer free shipping on most orders over $99 in Canada with the exception of Nunavut, Yukon and the Northwest Territories. Certain products of irregular size and weight do not qualify for free shipping.

Vinyl records shipping exception

Since vinyl records require careful packaging and manipulation, they are not part of our free shipping policy on most orders over $99. However, shipping is free on orders with three or more vinyl records.

In-Store Pickup

Free in-store pickup is available at Audiophile Experts. We will let you know when your order is ready for pickup.

Payment

Payments will be processed as soon as you receive your purchase confirmation by email and your credit card will be charged once we confirm your product is in stock. We accept Visa, Master Card, AMEX and Paypal.

Delivery delays

Processing orders for items that are in-stock will take two to three working days. Additional delays may occur due to shipment options and proximity to final location. Audiophile Experts accepts no responsibility for delays caused by product shortage or delivery interruptions.